COUNTER EXPECTATION
This hook comes straight from Hollywood.
Creating brand interest is a counterintuitive alchemy of giving people what they expect, and what they don’t.
A HUSBAND steps into a kitchen, loosens his tie, and smiles at his wife.
“Hi, honey. I’m home,” he says.
But his WIFE slaps his face:
“Why should I give a damn about that?”
Now the viewer has to figure out what the hell is going on!
Surprise creates attention.
Brand takeaway: Ask what your category always says — then say what only you can.
Your points of difference make your brand impossible to ignore.